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Privacy policy

Discover how we collect, use, and secure your personal information.

1 - Purpose

This privacy policy describes how ElinaWeb collects, processes, secures, and retains personal data in the context of providing its Script PAG services. It applies to data collected by ElinaWeb as well as data collected by our clients using the Script PAG solutions hosted by ElinaWeb. This policy is designed to ensure compliance with the General Data Protection Regulation (GDPR) and the French law n°78-17 of January 6, 1978, concerning data processing, files, and liberties.

2 - Data Controller

ElinaWeb, as the data controller, is responsible for the collection, processing, and security of personal data in connection with the provision of its Script PAG services. Our clients, using Script PAG solutions hosted by ElinaWeb, are also responsible for the processing of personal data they collect through the Script PAG software interface. ElinaWeb ensures the security of this data, but the responsibility for processing this data by our clients rests entirely with them.

ElinaWeb, SARL
With a capital of 10 000 €
5 Rue de la Châtaingeraie, 35530 Brécé, France
Registered with the RCS of Rennes under number B 849 029 574

For any questions related to the processing of personal data, you can contact us through our contact form, by phone, or by mail at the address mentioned above..

3 - Data Collected

ElinaWeb may collect the following personal data:

  • - Name
  • - First name
  • - Postal address
  • - Information about the client’s company
  • - Phone number
  • - Email address
  • - IP address
The personal data collected by our clients via the Script PAG services may include, in addition to the above elements:

  • - Job title
  • - Any other information the client deems necessary to collect through the Script PAG software interface

4 - Data Collection Method

The personal data collected by ElinaWeb comes from contact forms and account creation forms on the script-pag.com website, as well as through email exchanges or by phone. The data collected by our clients using Script PAG is gathered through the software interface.

5 - Purpose of Data Collected

The personal data collected by ElinaWeb is necessary for:

  • Service Management: Ensuring the proper functioning and continuous improvement of Script PAG services, including user account management, service configuration, and technical support.
  • Billing: Processing payments related to the use of Script PAG services and managing the financial aspects of client relationships.
  • Communication: Sending important information regarding services, such as updates, security alerts, and notifications related to the use of services. Some data, such as email addresses, may be used for communications via third parties like Mailjet, only if you have given prior consent.
  • Legal Compliance: Meeting legal and regulatory requirements, such as data retention obligations for accounting or in response to requests from competent authorities.
The personal data collected by ElinaWeb's clients through the Script PAG software interface within the scope of their activities remains under their exclusive responsibility. ElinaWeb does not handle the processing of this data beyond securing and hosting the services.

6 - Data Retention Period

6.1 Client Personal Data

The personal data collected in connection with the use of Script PAG services is retained for the duration of the service use. After the end of service use, this data is securely deleted after a 12-month period.

6.2 Billing Data

Personal data related to invoices, such as billing information and transactions, is retained for a minimum period of 10 years, in accordance with applicable accounting and tax obligations. This duration ensures compliance with legal requirements for financial document management and audit compliance.

6.3 Communication Data

Data used for sending communications, such as email addresses, may be retained for a reasonable period after the end of service use, to manage subscriptions to newsletters or updates, until you request their deletion.

7 - User Rights

In accordance with the GDPR and the French law n°78-17 of January 6, 1978, you have the following rights regarding your personal data:

  • Right of Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request that your data be corrected if it is inaccurate or incomplete.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Data Portability: You can request to receive your personal data in a structured and machine-readable format.
  • Right to Object: You can object to the processing of your data for legitimate reasons.
To exercise these rights, please contact us via our contact form, by phone, or by mail at the address mentioned above.

8 - Data Security

ElinaWeb implements appropriate technical and organizational security measures to protect your personal data against any loss, alteration, unauthorized access, or disclosure. These measures include, but are not limited to:

  • - Encryption of sensitive data in transit and at rest.
  • - Restricted access to personal data only to employees or contractors who need this information for assigned tasks.
  • - Regular system updates to prevent security vulnerabilities.

9 - Data Transfer Outside the EEA

If your personal data is transferred outside the European Economic Area (EEA), we ensure that this transfer is secure and complies with applicable laws. Mechanisms such as standard contractual clauses or Privacy Shield certification are used to guarantee adequate protection.

10 - Changes to the Privacy Policy

This privacy policy may be updated periodically to reflect changes in our data processing practices. We will inform you of any significant changes via our website or by email.